shop returns policy

We strive for 100% happiness so if something isn’t right with your order, our team will be on hand to put this right! Simply pop us an email on hello@christinamaycakedesign.co.uk or give us a call on 07403 679996.

In the unlikely event that something goes wrong, here’s what we’ll do to make it right.

 Damaged items

All our parcels are carefully packed in our kitchen based in the Vale of Evesham and we go to great lengths to ensure they arrive in perfect condition. In the unlikely event that your order arrives damaged please let us know straight away on the above email and we will replace any damaged items by return.

Cancelled and Return items

All orders are made to order therefore we unfortunately cannot offer a cancellation.  As our items are perishable, we unfortunately cannot offer returns if the order is unwanted.